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Chatbot the key to the ecommerce experience
In today’s digital world, Artificial Intelligence for companies has become a key tool for enhancing user interaction and experience. In this article, we will explore how a WhatsApp chatbot can be the key to success in the digital realm. We’ll also delve into the pivotal role that enterprise conversational AI plays in these chatbots and […]
The Importance of Small Language Models (SLMs) in Banking
Small Language Models (SLMs) are emerging as a fundamental solution for banking in the United States. In this blog, we will explore why SLMs are a smart choice for American financial institutions and how they ensure security and quality in their operations. What are SLMs? SLMs are compact versions of language models, designed specifically for […]
What is Artificial Intelligence and how to take advantage of it?
What comes to mind when you hear the term “Artificial Intelligence”? The answer tends to vary greatly depending on who you ask. Popularly, the term is often associated with machines with human behavior, which, although it resembles reality, is not entirely true. Let’s see what artificial intelligence is and what is true in this conception […]
Inclusive robots: Benefits of automation for your company
Today, companies must efficiently use available resources and make appropriate strategic decisions to avoid wasting resources. Because of this, many organizations are turning to benefits of automation solutions. Interest and activity in RPA are growing, and we increasingly see implementations that reach the enterprise scale and operate on processes throughout the organization. In this way, […]
Service excellence: Achieving 500 minutes of customer engagement
The pandemic caused by COVID-19 generated great uncertainty in all aspects. One of the industries that receive the most calls and questions of costumer service is the financial sector. In Mexico, two of the main banks were serving their clients with around 1200 stations. With an average wait of 2 minutes to enter the IVR, […]
Face this #quarntine with Artificial Intelligence!
This crisis shows us the danger of misinformation while quality data is not democratized. For this reason, we make our chatbot available with information in Spanish about the coronavirus, newspaper covers, articles, online courses, and algorithms with AI to verify the veracity of your news, everything you need to face this quarantine with Artificial Intelligence. […]
How Has Artificial Intelligence Been Supported in Fighting Covid 19?
Global organizations are leveraging artificial intelligence to control the spread of COVID-19. Here we share some news related to the use of AI to face this situation: Artificial Intelligence detected the outbreak before the world became aware of the threat. On December 30, 2019, BlueDot, a company that uses Artificial Intelligence to track and anticipate […]
The Artificial Intelligence Innovations
In January, events like CES and AI SUMMIT showed that artificial intelligence is transforming. Let’s start, then, to see what the Artificial Intelligence Innovations will be for this new decade: Voice assistants Thanks to artificial intelligence, interact with a voice assistant and facilitate your navigation. The assistant can process natural language to have a voice […]
How to Hire more than 100 Qualified People in a Week?
Can you imagine managing to hire more than 100 qualified candidates in a week? It seems crazy if you do it manually. Let us introduce you to a technology capable of helping you in the recruitment process. Previously, it was not unusual to meet someone who told you that they spent a lifetime in one […]
Chatbots that Help You Expose the Recruitment
We have all gone through a slow and tedious recruitment process. Can you imagine being able to upload your CV to a chatbot and have it directly tell you whether or not you passed to the next stage. This is one of the many ways that chatbots can help boost recruitment. The recruitment process is […]
