What are the Benefits of Automation and How Can I Use Them in my Company?
Today, companies must efficiently use available resources and make appropriate strategic decisions to avoid wasting resources. Because of this, many organizations are turning to benefits of automation solutions. Interest and activity in RPA are growing, and we increasingly see implementations that reach the enterprise scale and operate on processes throughout the organization. In this way, […]
Costumer Service: How to Increase to 500 per Minute?
The pandemic caused by COVID-19 generated great uncertainty in all aspects. One of the industries that receive the most calls and questions of costumer service is the financial sector. In Mexico, two of the main banks were serving their clients with around 1200 stations. With an average wait of 2 minutes to enter the IVR, […]
Face this #quarntine with Artificial Intelligence!
This crisis shows us the danger of misinformation while quality data is not democratized. For this reason, we make our chatbot available with information in Spanish about the coronavirus, newspaper covers, articles, online courses, and algorithms with AI to verify the veracity of your news, everything you need to face this quarantine with Artificial Intelligence. […]
How Has Artificial Intelligence Been Supported in Fighting Covid 19?
Global organizations are leveraging artificial intelligence to control the spread of COVID-19. Here we share some news related to the use of AI to face this situation: Artificial Intelligence detected the outbreak before the world became aware of the threat. On December 30, 2019, BlueDot, a company that uses Artificial Intelligence to track and anticipate […]
The Artificial Intelligence Innovations. The new decade has begun!
In January, events like CES and AI SUMMIT showed that artificial intelligence is transforming. Let’s start, then, to see what the Artificial Intelligence Innovations will be for this new decade: Voice assistants Thanks to artificial intelligence, interact with a voice assistant and facilitate your navigation. The assistant can process natural language to have a voice […]
How to Hire more than 100 Qualified People in a Week?
Can you imagine managing to hire more than 100 qualified candidates in a week? It seems crazy if you do it manually. Let us introduce you to a technology capable of helping you in the recruitment process. Previously, it was not unusual to meet someone who told you that they spent a lifetime in one […]
Chatbots that Help You Expose the Recruitment
We have all gone through a slow and tedious recruitment process. Can you imagine being able to upload your CV to a chatbot and have it directly tell you whether or not you passed to the next stage. This is one of the many ways that chatbots can help boost recruitment. The recruitment process is […]
5 Benefits of Chatbots in your Company
The benefits of chatbots are too many as they are the new trend for business. According to various Gartner studies, by 2020, 50% of companies will already have an attention robot operating. These robots generate different benefits for companies such as increasing the number of channels, improving interactions, generating savings, and reaching out to other […]
The Importance of Chatbots for your Business
Chatbots are the new trend for businesses; they increase the number and channels of interaction you have with customers and open up the possibility of providing a better service and exploring new sales and service channels. So let’s discover the importance of chatbots for your business. One of the main advantages of using chatbots in […]
Chatbots to improve the customer experience
If you are thinking about how to optimize your services through social networks or your website, let me tell you that we have the solution. There is nothing better than Chatbots to improve the Customer Experience. The chatbot is defined as a computer program designed to simulate conversations with human users, especially on the internet. […]
