What are the Benefits of Automation and How Can I Use Them in my Company?
Today, companies must efficiently use available resources and make appropriate strategic decisions to avoid wasting resources. Because of this, many organizations are turning to benefits of automation solutions. Interest and activity in RPA are growing, and we increasingly see implementations that reach the enterprise scale and operate on processes throughout the organization. In this way, […]
Reduce Call Center Costs and Increase Quality
In the financial sector, customer service represents a fundamental activity for the satisfaction of the users given the high competition between banks. One frequent problem is the incapacity to attend in the right time the volume of clients. Automation is the big solution. In this context, the implementation of automation tools and artificial intelligence increments […]
Costumer Service: How to Increase to 500 per Minute?
The pandemic caused by COVID-19 generated great uncertainty in all aspects. One of the industries that receive the most calls and questions of costumer service is the financial sector. In Mexico, two of the main banks were serving their clients with around 1200 stations. With an average wait of 2 minutes to enter the IVR, […]
What is the difference between Machine and Deep learning?
We will share some information so that you can get to know more about AI. Artificial Intelligence is composed of many categories; in this article, we will explain the difference between Machine and Deep Learning in detail. First, to understand Machine and Deep Learning, it is necessary to define… What is an algorithm? Algorithms are […]
Automation solutions in contingency season
In the insurance and health sector, leading companies in Mexico served their clients through branches, telephone, and digital channels, without any automation solutions. Due to the contingency generated by COVID-19, the flow of remote care increased significantly in recent weeks. Xira, with developments in Artificial Intelligence, managed to automate the flow of attention by up […]
Inclusive robots: How to avoid gender stereotypes in Artificial Intelligence solutions?
One of the most common themes when talking about robots is that they replicate many of the biases that we currently live, perpetuating stereotypes of all kinds. For this reason, we want to share some tips to avoid gender stereotypes in Artificial Intelligence. And reduce these types of biases and take advantage of technology to […]
Face this #quarntine with Artificial Intelligence!
This crisis shows us the danger of misinformation while quality data is not democratized. For this reason, we make our chatbot available with information in Spanish about the coronavirus, newspaper covers, articles, online courses, and algorithms with AI to verify the veracity of your news, everything you need to face this quarantine with Artificial Intelligence. […]
Pen Testing: What is and What are Its Characteristics
Pen testing is the abbreviation for Penetration Test. This test is also known as Intrusion Test. It seeks to make a thorough security detection through techniques developed by ethical hackers, backed by institutions to guarantee the security of the hack. There are two stages of the test: The Black Box or Black Box test is […]
Artificial Intelligence Innovations around the World
Live a personalized experience and forget about worries thanks to Artificial Intelligence. Artificial Intelligence has come to the life of the human being to stay to implement new technologies from the home and private life to the mobility of cities. Scroll down to know more about artificial intelligence innovations and how Companies Innovations with Artificial […]
Discover the benefits of AI and transform your company’s strategies
Face the future, discover the benefits of Artificial Intelligence, and avoid repetitive activities. Take the time to create and innovate! Profits or benefits of Artificial Intelligence. 1. Get to know customers better: better analyze customers with Big Data and create products or services offering added value for each type of customer. 2. Know your products […]
