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How conversational assistants enhance the shopping experience
Discover how conversational assistants are transforming the retail industry by offering personalized recommendations and quickly resolving queries across any channel. Today’s consumers seek increasingly personalized shopping experiences. They want to feel understood by brands, with recommendations that match their specific needs. This is where conversational assistants come into play. These AI tools can collect and […]
Difference between Generative Voicebot and Selection Voicebot
In the dynamic world of telecommunications, technological innovation plays a key role in optimizing the customer experience. In this context, voicebots have emerged as revolutionary tools that transform the way companies interact with their users. However, within the universe of voicebots, there are two main types: generative and targeting. Understanding the key differences between these […]
Chatbot the key to the ecommerce experience
In today’s digital world, Artificial Intelligence for companies has become a key tool for enhancing user interaction and experience. In this article, we will explore how a WhatsApp chatbot can be the key to success in the digital realm. We’ll also delve into the pivotal role that enterprise conversational AI plays in these chatbots and […]
The New Frontier of Enterprise Security: Identity Verification with AI
In a digitized and highly interconnected world, enterprise security becomes a critical element to protect assets and customer trust. In this context, artificial intelligence (AI) emerges as a powerful ally, offering innovative solutions to strengthen defenses against cyber threats. One of these key solutions is the AI-powered identity verification service, which companies such as XIRA […]
The Impact of AI on Banking and Customer Experience
Artificial Intelligence (AI) has revolutionized various sectors, including banking and business in general. With the advancement of technology, generative AI has become a powerful tool to drive business innovation. This innovation is reflected in systems such as artificial intelligence chat GPT, which are capable of understanding and generating text in an almost human-like manner, offering […]
What is Artificial Intelligence and how to take advantage of it?
What comes to mind when you hear the term “Artificial Intelligence”? The answer tends to vary greatly depending on who you ask. Popularly, the term is often associated with machines with human behavior, which, although it resembles reality, is not entirely true. Let’s see what artificial intelligence is and what is true in this conception […]
What is data analytics and predictive modeling for?
A phrase we are accustomed to hearing frequently is that the world is advancing at an ever-increasing pace. Self-driving cars, facial recognition, robots exploring other planets, accurate weather forecasts, among many other examples make this clear. What do these technologies have in common? Science and data analytics. Let’s take a look at what data analytics […]
Artificial Intelligence companies in Mexico
In the XXI century, within the business field, data has gained such relevance that it has come to be the most important “natural resource”. To exemplify, internet users generate an average of 2.5 quintillions bites every day. Big companies have realized this fact and so they are implementing Artificial Intelligence to exploit this information. In […]
What is Blockchain and Why do Companies Talk about It?
Today, companies work with large amounts of data. For this reason, both Artificial Intelligence and Blockchain have become the most popular technology trends in the world. These technologies are applied in different ways. On the one hand, the blockchain stores encrypted data, while Artificial Intelligence is the engine that analyzes and makes decisions through a […]
Reduce Call Center Costs and Increase Quality
In the financial sector, customer service represents a fundamental activity for the satisfaction of the users given the high competition between banks. One frequent problem is the incapacity to attend in the right time the volume of clients. Automation is the big solution. In this context, the implementation of automation tools and artificial intelligence increments […]
