The Importance of Small Language Models (SLMs) in Banking
Small Language Models (SLMs) are emerging as a fundamental solution for banking in the United States. In this blog, we will explore why SLMs are a smart choice for American financial institutions and how they ensure security and quality in their operations. What are SLMs? SLMs are compact versions of language models, designed specifically for […]
Xira at Customer Contact Week 2024: Boosting Customer Experience
In the fast-paced world of artificial intelligence and technology, Customer Contact Week (CCW) is the leading customer experience event for the best customer contact companies. This year, CCW will be held in Las Vegas, June 3-6, 2024, and Xira will attend representing Mexican state-of-the-art technology. About CCW: Strategic Networking: CCW brings together more than 5,000 […]
The Impact of AI on Banking and Customer Experience
Artificial Intelligence (AI) has revolutionized various sectors, including banking and business in general. With the advancement of technology, generative AI has become a powerful tool to drive business innovation. This innovation is reflected in systems such as artificial intelligence chat GPT, which are capable of understanding and generating text in an almost human-like manner, offering […]
What is data analytics and predictive modeling for?
A phrase we are accustomed to hearing frequently is that the world is advancing at an ever-increasing pace. Self-driving cars, facial recognition, robots exploring other planets, accurate weather forecasts, among many other examples make this clear. What do these technologies have in common? Science and data analytics. Let’s take a look at what data analytics […]
What is Blockchain and Why do Companies Talk about It?
Today, companies work with large amounts of data. For this reason, both Artificial Intelligence and Blockchain have become the most popular technology trends in the world. These technologies are applied in different ways. On the one hand, the blockchain stores encrypted data, while Artificial Intelligence is the engine that analyzes and makes decisions through a […]
Reduce Call Center Costs and Increase Quality
In the financial sector, customer service represents a fundamental activity for the satisfaction of the users given the high competition between banks. One frequent problem is the incapacity to attend in the right time the volume of clients. Automation is the big solution. In this context, the implementation of automation tools and artificial intelligence increments […]
It’s always a good time to start learning about Artificial Intelligence!
This quarantine takes advantage of the time to increase your knowledge in one of the great skills of the decade: programming. We share a list of platforms and courses that could help you boost your technological skills and you can learn about Artificial Intelligence: This quarantine takes advantage of the time to increase your knowledge […]
Face this #quarntine with Artificial Intelligence!
This crisis shows us the danger of misinformation while quality data is not democratized. For this reason, we make our chatbot available with information in Spanish about the coronavirus, newspaper covers, articles, online courses, and algorithms with AI to verify the veracity of your news, everything you need to face this quarantine with Artificial Intelligence. […]
Ways to enhance my efficiency while working from home?
The best strategy to improve the performance in home office is to reduce mobility to avoid the spread of the coronavirus and saturation of hospitals. For companies, this involves working from home or doing a home office. However, working from home can sometimes be challenging for a number of reasons: 1. Establish routines: One of […]
5 Benefits of Chatbots in your Company
The benefits of chatbots are too many as they are the new trend for business. According to various Gartner studies, by 2020, 50% of companies will already have an attention robot operating. These robots generate different benefits for companies such as increasing the number of channels, improving interactions, generating savings, and reaching out to other […]
