Petition: Automation of First Level Tickets for password resetting, liberations and unlocking.
Xira Solution: Interactive Form, RPA.
Results: Savings of 75% in Help Desk operating costs.
Petition: Reduce servicing times in Help Desk.
Xira Solution: Interactive Form, RPA
Results: 78% operational savings in its Help Desk with reduction of average operation times from 60 minutes, to less than 5 minutes.
Petition: Human Resources Chatbot to automate the process of attracting and selecting candidates.
Xira Solution: Chatbot, RPA.
Results: Annual savings of over $ 600,000 MXN.
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