REDUCE CALL CENTER COSTS AND INCREASE QUALITY

SECURE SERVICE SOLUTION TO GUARANTEE HIGH QUALITY AND COST REDUCTION FOR CALL CENTERS IN THE FINANCIAL SECTOR In the financial sector, customer service represents a fundamental activity for the satisfaction of the users given the high competition between banks. One frequent problem is the incapacity to attend in the right time the volume of clients. Automation is the big solution. In this context, the implementation of automation tools and artificial intelligence increments the capacity of c ...