Task Assignment
Platform
Increase the productivity of your collaborators
Increase agents' productivity by assigning them tasks in an automated way
Know the potential of your work team and raise it by implementing the Task Assignment Platform. It will allow you to intelligently distribute any task, considering and measuring the performance of each executive. Define the objectives in time frames and meet them with ease.
Where to implement Task Assignment Platform?
Validations
Back Office
Logistics Assignment (crews)
Help Desk
Finance and Reconciliations
Quality Assurance
These products complement the following:
Robotic Process Automation
Automate repetitive processes with the help of RPA and let your collaborators focus on more complex tasks.
Assign the most relevant tasks for your agents and streamline your internal processes up to 7.5x
Automated Official Queries
Increase your agents’ productivity by complementing this product so that they validate the information of your clients and prospects in a more agile way.
Eliminate repetitive tasks and have your agents reach their goals to increase their KPI's
Classification, Extraction and Reading of Documents
Repetitive tasks are for machines, but agents must monitor that the machines do their job.
Our Task Assignment platform will increase the productivity of your collaborators, since agents will be able to extract, classify, and read documents in a much more organized and selective way to meet their goals and increase their KPIs.
Productivity Monitoring
By Monitoring the Productivity of your agents you can assign the tasks to your collaborators in an automated way to achieve their objectives.
Monitor the use of the applications assigned for the performance of your agents’ activities and randomly or in the history consult any incident or security alert.
Know the complete solution
Results
TIME REDUCTION
Reduction in attention and operation times.
COSTS REDUCTION
Operational Savings. More visibility and fraud reduction.
BETTER VISIBILITY OF THE PROCESS
Capture each process in real-time and keep track of your clients or events.
"My Pre-Sale area is very pleased with the process that we implemented with Xira so congratulations an thank you por the alliance we have"
Dafne Meymar CEO
For more information about Task Assignment Platform, schedule an appointment with us!
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