Support |
Help Desk
Customer experience becomes a determining factor in the competitiveness of companies. The biggest challenge for large companies is unifying, streamlining, and predicting the flow of information and internal processes to create unique experiences for their customers. Here are some solutions that can help you achieve it …
Solutions for the Support | Help Desk area
- ● RPA + Chatbot + Form
- ● Ticket automation
- ●Dispatch + Emailbot + Text Analytics
- ● Delinquency
- ● Increase Collections
- ● Increase sales conversion
- ● Best Time to Call
- ● Unusual behavior alert
- ● Talent retention
- ● Identification (INE / IFE, CURP, Passport, others)
- ● Proof of Address (CFE, Telmex, others)
- ● An automated solution to skip captcha and reCaptcha
- ● Validation Legitimacy of any document*
- ● Text-to-Speech & Speech-to-Text
- ● Labor, credit and judicial history
- ● Chatbot
- ● Voicebot
- ● Emailbot
- ● Virtual Concierge
- ● Automated Digital Attraction
- ● Recruitment through Chatbots and Voicebots
- ● Candidate Reliability Validation
- ● Immediate attention to candidates
- ● Comprehensive contact
- ● Tone Monitoring
- ● Failure/incident monitoring
- ● Loyalty Custom Videos
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