Security
In Mexico, security is violated with 463 cyber frauds every hour.
“The number of ‘online’ attacks grew 300% in 2020; that of crimes committed, 70%, and by 2021 the trend is expected to continue.”
-BTR Consulting
Here are some solutions that can help you avoid them …
Solutions for the Security Area
- ● Integrate and unify your systems in a single view
- ● Improve Engagement with customers
- ● Obtain reliable information from customers and prospective clients, centralized and in real-time
- ● Achieve correct and effective customer management
- ● Chatbot
- ● Voicebot
- ● Emailbot
- ● Virtual Concierge
- ● Understand and trace business processes with data
- ● Find inefficiencies and downtime
- ● Automation proposals
- ● Smart monitoring
- ● Simultaneous screen recording capability
- ● Manual supervision processes are eliminated
- ● Task scheduling
- ● Delinquency
- ● Increase Collections
- ● Increase sales conversion
- ● Best Time to Call
- ● Unusual behavior alert
- ● Talent retention
- ● Identification (INE / IFE, CURP, Passport, others)
- ● Proof of Address (CFE, Telmex, others)
- ● An automated solution to skip captcha and reCaptcha
- ● Validation Legitimacy of any document*
- ● Text-to-Speech & Speech-to-Text
- ● Labor, credit and judicial history
- ● Clarifications
- ● Reporting
- ● Financial Reconciliation
- ● Call Center typifications
- ● Automated Digital Attraction
- ● Recruitment through Chatbots and Voicebots
- ● Candidate Reliability Validation
- ● Immediate attention to candidates
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