Inappropriate use of employees’ computer equipment, which generates a lack of productivity
Bad practices in the use of sensitive information
-Turnkey platform with supervisor profiles to monitor your agents.
-Monitoring of Access to applications (Chrome, Office, etc.)
-Unauthorized search alerts
-Simultaneous screen recording capacity.
-Sending productivity monitoring alerts
-Manual supervision processes are eliminated
-Open recordings consultation
-Quality of Service and Fewer Errors (Lower than Human)
-Security restrictions or alerts.
–Automation of supervision processes 100% aimed at minimizing fraud and detecting bad practices