Manual attention in the Contact Center and through any digital channel, generating possible security and attention risks.
High churn due to contact center saturation
Long attention times
Lack of integration of information from existing channels.
Long time to listen to all IVR options
High operating costs to provide quality service
Not optimal conversion in E-commerce.
Turnkey solution for automated service and configuration without depending on the provider.
-Automation of + 50% of contact center interactions with 24/7 support
-Savings of + $ 200,000 MXN / month
-Increase in sales + 5x
-Percentage of error less than 8% with a tendency to 0% during the 1st. Semester
-2x increase in the number of conversations by self-management.