Integration Between
Systems

Bring your systems together in
one place to maximize your processes

 

 

 

 

 

 

Make your operation more efficient by integrating your systems

 

Make your operation more efficient by integrating your systems

  • Salesforce
  • Avaya
  • SAP *
  • SAS *
  • Genesys Purecloud / Engage
  • Zendesk
  • Twitter, Web Chat + HTML, Facebook, Skype, Telegram
  • Instagram
  • WhatsApp Business
  • Mitrol Chat / Email
  • Email Office 365, IMAP, Gmail, EML
  • Intercom
  • Active Directory / LDAP
  • Auronix Calixta Omnichannel
  • Liveperson
  • Inconcert
  • Oracle
  • API / WS (REST / SOAP)
  • Pagos Konecta, FLAP, Stripe
  • Portal Clientes con RPA y tokenizado
  • XML, Clusters Oracle, SQL Server, MySQL, SQLite, MongoDB
  • Google Sheets 
  • SFTP
  • Microsoft Dynamics
  • Calendario Google, Outlook
  • Azure
  • Watson
  • Google Assistant (Dialogflow)
  • Google Analytics
  • Siebel
  • SISE
  • SIPRE
  • QlikView
  • PowerBI
  • Infobip *
  • Tecnocom
  • Telesoft
  • Omnicron *
  • TSYS Siam *
  • Where implement Integration Between Systems?

    Operation/Projects

    Innovation/Transformation

    Security

    Development

    Marketing

    BI/Data/WFM

    Technology/Infrastructure

    Call Center

    Collection

    Sales

    Finances

    Accounting

    Business

    These products complement the following:

    Robotic Process Automation

    By automating the processes through implementing RPA & RDA. Sales, reconciliation and invoicing can be automated.

    For example, a large hospitality company implemented RPA to reconcile its invoices with its internal processes. The hospitality chain automated 95% of the attention to its agencies, distribution, and loading rates. Eliminates 100% of any payment errors and streamlines its internal processes by 7.5 x.

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    Process Mining

    The first step in automating is mapping your internal processes to get the best out of it.

    Use Process Mining to identify the bottlenecks, downtime and inefficiencies of your processes before integrating your systems.

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    Predictive Analytics

    Your systems can be integrated according to the needs of your clients.

    Currently, Pattern Recall algorithms have been the global trend to improve the customer experience.

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    Screen Consolidation

    Unify all your systems and platforms in a single view.

    With Screen Consolidation makes it possible to access the systems quickly, safely, and efficiently in a single platform.

    Converge your systems in a single view to offer a better customer experience by reducing service and training times.

    More Information

    Know the complete solution

    Results

    Results

    DATA PROTECTION AND FRAUD PREVENTION

    It guarantees maximum security in transactions and payments, as well as customer data with internationally certified robots.

    INCREASE IN QUOTATIONS AND SALES

    Use our predictive analytics module to cross-sell and upsell to new or existing customers.

    COSTS REDUCTION

    Operational Savings. More visibility and fraud reduction.

    TIME REDUCTION

    Reduction in attention and operation times.

     

    MITIGATION OF OPERATIONAL ERRORS

    Our over solution has less than 2% operational errors that tend to 0%.

    "My Pre-Sale area is very pleased with the process that we implemented with Xira so congratulations an thank you por the alliance we have"

    Dafne Meymar

    CEO

    For more information, download the Integration Between Systems brochure or schedule an appointment with us!

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