Innovation | Transformation
Customer experience becomes a determining factor in the competitiveness of companies. The biggest challenge for large companies is unifying, streamlining, and predicting the flow of information and internal processes to create unique experiences for their customers. Here are some solutions that can help you achieve it …
Solutions for the Innovation | Transformation area
- ● Delinquency
- ● Increase Collections
- ● Increase sales conversion
- ● Best Time to Call
- ● Unusual behavior alert
- ● Talent retention
- ● Integrate and unify your systems in a single view
- ● Improve Engagement with customers
- ● Obtain reliable information from customers and prospective clients, centralized and in real-time
- ● Achieve correct and effective customer management
- ● Automated Digital Attraction
- ● Recruitment Chatbot and Voicebot for pre-filter
- ● Candidate Reliability Validation
- ● Understand and trace business processes with data
- ● Find inefficiencies and downtime
- ● Automation proposals
- ● Identification (INE / IFE, CURP, Passport, others)
- ● Proof of Address (CFE, Telmex, others)
- ● An automated solution to skip captcha and reCaptcha
- ● Validation Legitimacy of any document*
- ● Text-to-Speech & Speech-to-Text
- ● Labor, credit and judicial history
- ● Clarifications
- ● Reporting
- ● Financial Reconciliation
- ● Call Center typifications
- ● Alternative to E-Commerce
- ● Better sales conversion
- ● Predict customer behavior through voice analysis
- ● Implements: WhatsApp, Facebook Messenger, Instagram and more
- ● RPA + Chatbot + Form
- ● Ticket automation
- ●Dispatch + Emailbot + Text Analytics
- ● Acquisition of prices on competitor websites
- ● Network Monitoring
- ● Validación Confiabilidad de Candidatos
- ● Search of data for possible clients, premises, and telephones
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