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Development







The biggest challenge for large companies is unifying, streamlining, and predicting the flow of information and internal processes to create unique experiences for their customers. Development is an area that is always saturated with tasks and that needs more hands to carry out its objectives. To achieve this, technology must be flexible. Here are some solutions that can support you …

Solutions for the Development area

    ● Integrate and unify your systems in a single view
    ● Improve Engagement with customers
    ● Obtain reliable information from customers and prospective clients, centralized and in real-time
    ● Achieve correct and effective customer management
Systems Unification
(Unique Screen)
    ● Chatbot
    ● Voicebot
    ● Emailbot
    ● Virtual Concierge
Omnichannel Automated Customer Service
    ● Identification (INE / IFE, CURP, Passport, others)
    ● Proof of Address (CFE, Telmex, others)
    ● An automated solution to skip captcha and reCaptcha
    ● Validation Legitimacy of any document*
    ● Text-to-Speech & Speech-to-Text
    ● Labor, credit and judicial history
Documents Validation and/or Identify
    ● Delinquency
    ● Increase Collections
    ● Increase sales conversion
    ● Best Time to Call
    ● Unusual behavior alert
    ● Talent retention
Predictive Models and Data Analysis
    ● Automated Digital Attraction
    ● Recruitment through Chatbots and Voicebots
    ● Candidate Reliability Validation
    ● Immediate attention to candidates
Speech & Text Analytics
    ● Clarifications
    ● Reporting
    ● Financial Reconciliation
    ● Call Center typifications
Process Automation
    ● Smart monitoring
    ● Simultaneous screen recording capability
    ● Manual supervision processes are eliminated
    ● Task scheduling
Recording and Monitoring of Productivity
    ● RPA + Chatbot + Form
    ● Ticket automation
    ●Dispatch + Emailbot + Text Analytics
    ● Text Analytics para determinar temas, palabras clave, sentimientos, errores ortográficos y tendencias.
Help Desk Automation
    ● Understand and trace business processes with data
    ● Find inefficiencies and downtime
    ● Automation proposals
Process Mapping Through Data
    ● Comprehensive contact
    ● Tone Monitoring
    ● Failure/incident monitoring
    ● Loyalty Custom Videos
Receivable's Department or Automated Notifications

For more information, schedule an appointment with us!

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