Business
Customer experience becomes a determining factor in the competitiveness of companies. The biggest challenge for large companies is unifying, streamlining, and predicting the flow of information and internal processes to create unique experiences for their customers. Here are some solutions that can help you achieve it …
Solutions for the Business area
- ● Integrate and unify your systems in a single view
- ● Improve Engagement with customers
- ● Obtain reliable information from customers and prospective clients, centralized and in real-time
- ● Achieve correct and effective customer management
- ● Delinquency
- ● Increase Collections
- ● Increase sales conversion
- ● Best Time to Call
- ● Unusual behavior alert
- ● Talent retention
- ● Understand and trace business processes with data
- ● Find inefficiencies and downtime
- ● Automation proposals
- ● Acquisition of prices on competitor websites
- ● Network Monitoring
- ● Validación Confiabilidad de Candidatos
- ● Search of data for possible clients, premises, and telephones
- ● Automated Digital Attraction
- ● Recruitment Chatbot and Voicebot for pre-filter
- ● Candidate Reliability Validation
- ● Smart monitoring
- ● Simultaneous screen recording capability
- ● Manual supervision processes are eliminated
- ● Task scheduling
- ● Automated Digital Attraction
- ● Recruitment through Chatbots and Voicebots
- ● Candidate Reliability Validation
- ● Immediate attention to candidates
- ● Clarifications
- ● Reporting
- ● Financial Reconciliation
- ● Call Center typifications
- ● Alternative to E-Commerce
- ● Better sales conversion
- ● Predict customer behavior through voice analysis
- ● Implements: WhatsApp, Facebook Messenger, Instagram and more
- ● Comprehensive contact
- ● Tone Monitoring
- ● Failure/incident monitoring
- ● Loyalty Custom Videos
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- ventas@xira.com.mx
- +52 551 917 0347
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