BI | Data | WFM

The biggest challenge for large companies is unifying, streamlining, and predicting the flow of information and internal processes to create unique experiences for their customers. This is an area that is always saturated with tasks and that needs more hands to carry out its objectives. To achieve this, technology must be flexible. Here are some solutions that can support you …

● Integrate and unify your systems in a single view

● Improve Engagement with customers

● Obtain reliable information from customers and prospective clients, centralized and in real-time

● Achieve correct and effective customer management

● Understand and trace business processes with data

● Find inefficiencies and downtime

● Automation proposals

● Delinquency

● Increase Collections

● Increase sales conversion

● Best Time to Call

● Unusual behavior alert

● Talent retention

● Acquisition of prices on competitor websites

● Network Monitoring

● Validación Confiabilidad de Candidatos

● Search of data for possible clients, premises, and telephones

● Chatbot

● Voicebot

● Emailbot

● Virtual Concierge

● Comprehensive contact

● Tone Monitoring

● Failure/incident monitoring

● Loyalty Custom Videos