Our Excel Report Automation and databases cleaning tool extracts information from multiple systems and generates concise and straightforward reports, which will facilitate decision-making in your company and reduce the operating cost of the reporting and WFM areas. This tool can also clean dialing databases depending on specific business rules, filter Profeco blacklist, add whitelist, validate phones before the IFT, among other custom rules.
DATA PROTECTION AND FRAUD PREVENTION
It guarantees maximum security in transactions and payments, as well as customer data with internationally certified robots.
COSTS REDUCTIONOperational Savings. More visibility and fraud reduction.
Reduction in attention and operation times.
BETTER VISIBILITY OF THE PROCESSCapture each process in real-time and keep track of your clients or events.
MITIGATION OF OPERATIONAL ERRORS
Even our solutions has less than 2% operational errors that tend to 0%.
"We are very happy with the results obtained from the implementations and incorporation of artificial intelligence into our internal and customer processes. Thanks to Xira, we have generated significant efficiencies, improved the customer experience which have allowed us to focus on the most complex tasks of the business."
Victor Pimentel Operations Support Director
Operations Support Director