Automation in
Excel and Databases
Cleaning
Clean your databases and get automated reports
Our Excel Report Automation and databases cleaning tool extracts information from multiple systems and generates concise and straightforward reports, which will facilitate decision-making in your company and reduce the operating cost of the reporting and WFM areas. This tool can also clean dialing databases depending on specific business rules, filter Profeco blacklist, add whitelist, validate phones before the IFT, among other custom rules.
Where to implement Excel Automation and Databases Cleaning?
WFM
Quality Assurance
BI
Receivable's Department
Sales
Call Center
Mass Dialing
These products complement the following:
Robotic Process Automation
By automating the processes through implementing RPA & RDA. Sales, reconciliation and invoicing can be automated.
For example, a large hospitality company implemented RPA to reconcile its invoices with its internal processes. The hospitality chain automated 95% of the attention to its agencies, distribution, and loading rates. Eliminates 100% of any payment errors and streamlines its internal processes by 7.5 x.
Classification, Extraction and Reading of Documents
Validate the legitimacy of the other documents in your billing and reporting area.
Classify your reports and extract other documents that help you streamline your internal times and focus your agents on more productive tasks.
Know the complete solution
Results
DATA PROTECTION AND FRAUD PREVENTION
It guarantees maximum security in transactions and payments, as well as customer data with internationally certified robots.
COSTS REDUCTION
Operational Savings. More visibility and fraud reduction.
TIME REDUCTION
Reduction in attention and operation times.
BETTER VISIBILITY OF THE PROCESS
Capture each process in real-time and keep track of your clients or events.
MITIGATION OF OPERATIONAL ERRORS
Even our solutions has less than 2% operational errors that tend to 0%.
"We are very happy with the results obtained from the implementations and incorporation of artificial intelligence into our internal and customer processes. Thanks to Xira, we have generated significant efficiencies, improved the customer experience which have allowed us to focus on the most complex tasks of the business."
Victor Pimentel Operations Support Director
For more information, download the Automation in Excel and Cleaning of Bases brochure or schedule an appointment with us!
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