Marketing | CX |
E-Commerce | Products
Customer experience becomes a determining factor in the competitiveness of companies. The biggest challenge for large companies is unifying, streamlining, and predicting the flow of information and internal processes to create unique experiences for their customers. Here are some solutions that can help you achieve it …
Solutions for the Marketing | E-Commerce | Products area
- ● Integrate and unify your systems in a single view
- ● Improve Engagement with customers
- ● Obtain reliable information from customers and prospective clients, centralized and in real-time
- ● Achieve correct and effective customer management
- ● Alternative to E-Commerce
- ● Better sales conversion
- ● Predict customer behavior through voice analysis
- ● Implements: WhatsApp, Facebook Messenger, Instagram and more
- ● Chatbot
- ● Voicebot
- ● Emailbot
- ● Virtual Concierge
- ● Smart monitoring
- ● Simultaneous screen recording capability
- ● Manual supervision processes are eliminated
- ● Task scheduling
- ● Comprehensive contact
- ● Tone Monitoring
- ● Failure/incident monitoring
- ● Loyalty Custom Videos
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